Critical Thoughts From A Government MindsetCritical Thoughts from a Government Mindset 350

Author:  Dr Ali M. Al-Khouri

Print (hardback)            ISBN: 978-1-909287-63-1

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ISBN (digital PDF):        978-1-909287-64-8

ISBN (epub):                  978-1-909287-65-5

ISBN (mobi):                  978-1-909287-66-2

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Critical Thoughts from a Government Mindset 663

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The chapters in Critical Thoughts From A Government Mindset have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management. In the first section, the book covers ‘Corporate Government Strategy Development’, and ‘Customer Relationship Management’.

In the second section, the topics covered are: ‘e-government strategies in UAE’, ‘e-government strategies in Arab countries’, and, finally, ‘e-voting in UAE FNC Elections’, a case study of the e-voting systems deployed in the Federal National Council elections in the United Arab Emirates (UAE).

The third section examines: identity and mobility in a digital world; data ownership; and triggering smart identity card readers’ supply chain’. This explores card reader adoption opportunities in both public and private sectors and attempts to outline the plans of the government of the United Arab Emirates to disseminate card readers and promote their adoption in the government and various industries in the country.


Key Features

  • Is highly topical – examines subjects that are of great current interest to governments and practitioners worldwide.
  • Comprehensive, detailed and thorough theoretical and practical analysis.
  • Covers issues, and sources rarely accessed, on books on this topic.


Scholars, practitioners, business executives and government/economic policy makers worldwide, and especially those with an interest in the Middle East.


ISBN (print):               978-1-909287-63-1

ISBN (digital PDF):    978-1-909287-64-8

ISBN (epub):              978-1-909287-65-5

ISBN (mobi):              978-1-909287-66-2

Publication date:        June 2013      

Territorial rights:         worldwide

Number of pages:      279  

Size (print):                234mm x 156mm

Readership:               university and professional

BIC2 code(s):            KJMP, KJMV8, KNTX, JPP  

BISAC code(s):         TEC062000, BUS032000    




Strategic management

Corporate government strategy development: a case study

Customer relationship management: proposed framework from a government perspective


E-government strategies: the case of UAE

E-government in Arab countries: a 6-staged roadmap to develop the public sector

E-voting in UAE FNC elections: a case study

Identity management

Identity and mobility in a digital world

Data ownership: who owns my data?

Triggering the smart card readers’ supply chain



Dr Al-Khouri is the Director General (Under Secretary) of the Emirates Identity Authority: a federal government organisation established in 2004 to rollout and manage the national identity management infrastructure program in the United Arab Emirates. He has been involved in the UAE national identity card program since its early conceptual phases during his work with the Ministry of Interior. He has also been involved in many other strategic government initiatives in the past 22 years of his experience in the government sector.

He holds an engineering doctorate degree in strategic and large scale programs management from Warwick University, UK; Masters Degree (M.Sc.) in Information Management from Lancaster University, UK; and a Bachelors Degree (B.Sc., Hons.) from Manchester University, UK. He is also a member in several academic and professional institutions. He is an active researcher in the field of advanced technology implementation in the government sector, and the approaches to reinventing governments and revolutionising public sector services and electronic business. He has published more than 50 research articles in various areas of applications in the past 10 years.

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